Frequently Asked Questions
What is Nesso?
Nesso, meaning "connection" in Italian, is a brand focused on innovative headwear designed to keep your over-ear headphones and ear protection securely in place. Our unique hook and loop strap system ensures a stable and comfortable fit, whether you're pushing your limits during intense workouts or simply enjoying your everyday life.
What does the moth logo represent?
Our moth logo symbolizes our brand's message of finding light in the darkness. We believe in an optimistic perspective and encourage others to find their own light, even during challenging times.
What makes Nesso hats different?
Our hats feature a specially designed hook and loop strap strategically placed at the top of the hat. This innovative design securely holds over-ear headphones and ear protection, preventing them from slipping or falling off during activity.
What types of headphones are compatible with Nesso hats?
Nesso hats are designed to work with most over-ear headphones and ear protection. The hook and loop strap offers adjustability to accommodate a variety of sizes and styles.
What are Nesso hats ideal for?
Nesso hats are perfect for anyone who enjoys listening to music or needs hearing protection during high-impact activities. Whether you're hitting the gym, running trails, cycling, or working in a noisy environment, Nesso keeps your headphones securely connected. They're also stylish enough for everyday wear!
How do I care for my Nesso hat?
To maintain the quality and longevity of your Nesso hat, we recommend the following care instructions:
- Hand wash only. Do not machine wash.
- Spot clean with a mild detergent and water as needed.
- Do not bleach.
- Air dry. Do not tumble dry.
- Avoid ironing directly on the logo or hook and loop strap.
What is your return policy?
All sales are final. We only accept returns or exchanges in the case of a defective product or if you received the wrong order. If you believe you qualify for a return or exchange, please contact us at support@shopnesso.com within 7 days of receiving your order, with proof of purchase.
How can I contact Nesso?
You can reach us at support@shopnesso.com with any questions or concerns. We'd love to hear from you!